Shipping Policy
Our Shipping Policy outlines the terms and conditions regarding the shipment of our products to our valued customers. Please read this policy carefully before placing an order with us.
- Processing Time
- Orders are typically processed and dispatched within 1-3 business days from the date of purchase, excluding weekends and holidays.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding during these times.
- Shipping Methods and Rates
- We offer several shipping options at checkout, including standard and expedited shipping. Shipping rates are calculated based on the weight of your order and your shipping destination.
- Please note that shipping rates and delivery times may vary depending on your location and chosen shipping method.
- Estimated Delivery Times
- The estimated delivery timeframe is 5-7 business days. (Monday to Friday).
- While we make every effort to ensure timely delivery, we cannot guarantee delivery dates due to factors beyond our control, such as weather conditions or carrier delays.
- Order Tracking
- Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment online.
- Please allow up to 24 hours for the tracking information to update after receiving the shipping confirmation email.
- Shipping Restrictions
- We currently ship to addresses within India. If you are located outside of these areas, please contact us prior to placing your order to inquire about shipping options.
- We do not ship to P.O. boxes or APO/FPO addresses at this time.
- Customs and Import Duties
- International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in the product price or shipping cost.
- Customs policies vary widely from country to country. Please contact your local customs office for more information about potential fees before placing your order.
- Order Delivery
- Upon delivery, please inspect your package carefully for any damage or discrepancies. If you notice any issues with your order, please contact us immediately so that we can assist you.
- Once a package is marked as delivered by the carrier, Atara (PNIB APPAREL PVT LTD) is not responsible for any lost or stolen items.
- Contact Us
- If you have any questions or concerns about our Shipping Policy or your order, please don't hesitate to contact us at hello@Ataraindia.com. Our customer service team is here to assist you.
By placing an order with Atara (PNIB APPAREL PVT LTD) Swimwear and Active Wear, you agree to abide by the terms and conditions outlined in this Shipping Policy. Thank you for choosing Atara (PNIB APPAREL PVT LTD) for your swimwear and activewear needs!